Where your data lives
By default, your data is processed and stored in France, at OVHcloud. In dedicated SaaS, it may live at another host, chosen with you. On-premise, it stays on your own servers.
Where your data lives, who accesses it, what we do with it, and how to get it back.
By default, your data stays
in FranceIt is processed and stored at OVHcloud, in France. In dedicated SaaS, at the host chosen with you; on-premise, on your own servers.
By default, your data is processed and stored in France, at OVHcloud. In dedicated SaaS, it may live at another host, chosen with you. On-premise, it stays on your own servers.
Your users, based on their license and scope. The Eidō team only accesses it to provide support, at your request.
Your data is used to run Eidō for your organization, and for nothing else. It is neither sold nor used for advertising.
For personal data you enter into Eidō, you are the controller and Eidō acts as processor. A data processing agreement, compliant with GDPR article 28, frames this role.
Your data exports at any time. At the end of the contract, it is returned to you in the form of your choice, then deleted from our servers.
If you need to enter health data of patients or users into Eidō, Eidō is installed at an HDS-certified host, as required by French regulation.
We send you the data processing agreement and answer questions from your data protection officer.
Getting started