Data protection

Where your data lives, who accesses it, what we do with it, and how to get it back.

By default, your data stays

in France

It is processed and stored at OVHcloud, in France. In dedicated SaaS, at the host chosen with you; on-premise, on your own servers.

GDPRHDS-certified hosting availableReturned at end of contract
01

Where your data lives

By default, your data is processed and stored in France, at OVHcloud. In dedicated SaaS, it may live at another host, chosen with you. On-premise, it stays on your own servers.

02

Who accesses it

Your users, based on their license and scope. The Eidō team only accesses it to provide support, at your request.

Your usersBased on their license and scope
HR dataReserved to delegated profiles
The Eidō teamFor support, at your request
03

What we do with it

Your data is used to run Eidō for your organization, and for nothing else. It is neither sold nor used for advertising.

04

GDPR

For personal data you enter into Eidō, you are the controller and Eidō acts as processor. A data processing agreement, compliant with GDPR article 28, frames this role.

Your roleController
Eidō's roleProcessor
FrameworkData processing agreement (article 28)
05

How to get it back

Your data exports at any time. At the end of the contract, it is returned to you in the form of your choice, then deleted from our servers.

During the contractExports available anytime
FormatsSpreadsheets, or full database copy
End of contractReturned, then deleted
06

Health data

If you need to enter health data of patients or users into Eidō, Eidō is installed at an HDS-certified host, as required by French regulation.

Health dataSupported with HDS-certified hosting
HostingAt a certified health data host

A question about your data?

We send you the data processing agreement and answer questions from your data protection officer.

Contact us
See Eidō in action

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  1. 01You tell us about your context.
  2. 02We prepare the demo on your use cases.
  3. 0330 minutes together, and you leave with a costed estimate.

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